Medication scheduler - mobile app, web app, and responsive website
The product:
Daily Dose is a mobile app, web app, and responsive website designed to help people remember to take medication. It does so by sending users alerts through various means like texts, calls, e-mails, and by utilizing phone functions like alarms.
Project duration:
June 2022 - approximately 2 weeks
The problem:
Users want to be reminded to take medications at specific times each day.
The goal:
Design a dedicated mobile app, web app, and responsive website for users to set up medication notifications across all platforms.
My role:
UX designer designing a mobile app, web app and responsive website from conception to delivery.
Responsibilities:
Conducting interviews, paper and digital wireframing, low and high-fidelity prototyping, conducting usability studies, accounting for accessibility, and iterating on designs.
User Research:
I conducted interviews and created empathy maps to understand the users' needs. A primary user group identified through research was young adults who are new to taking medication and need to be reminded through several methods.
Research revealed that other user problems included not being able to identify the correct medication to take and missing or muting alarms on their phone.
Problem statement:
Jorge is a busy student who needs to be reminded to take his daily medication regularly so that it is most effective.
Wireframes:
I used a mobile-first approach and began with wireframes for the designated mobile app. Moving from paper to digital wireframes made it easy to understand how the design could help address user pain points and improve the user experience.
Low-fidelity prototype:
I connected all of the screens in the mobile app and created the primary user flow. I received feedback on my designs about adding screens to indicate the end of the “Add Medication” process. I implemented these suggestions in places that addressed user pain points.
Mockups:
Based on insights from a usability study, I made changes to improve the app’s flow by adding a navigation menu for easy access to other screens, as well as adding multiple screens indicating the completion of the different tasks.
High-fidelity prototype:
The high-fidelity prototype followed the same user flow as the low-fidelity prototype, and included the design changes made after the usability study.
Responsive designs:
The designs for screen size variation included mobile, tablet, and desktop. I optimized the designs to fit specific user needs for each device and screen.
Impact:
The Daily Dose app allows users to successfully set up medication reminders so they never miss a dose, no matter how busy they are.
What I learned:
Starting with a mobile-first design approach allowed for implementation of key mobile-specific elements to be finalized before expanding and adjusting designs to fit larger screens. The most important takeaway is to listen to the results of a usability study and ideate according to user research.
